Refund policy

 

Return and Refund Policy

DOES ZNERGY FOODS PROVIDE RETURNS AND REFUNDS ON ITS PRODUCTS? 

If you discover a misprint/damage/defect with the product you have received, please take Videos and pictures of the defect and contact letsconnect@znergyfoods.com within 24hours upon receiving the order. The video and pictures of the product must show that the product is unused, has all the tags intact.

All the Returns/Refunds/Exchanges will be issued only after the Products have been received and inspected by the team to confirm whether they meet our eligible criteria above.

Return shipping remain the responsibility of the customer until it is received by our team. Therefore, the customer is advised to take necessary precautions by using registered and traceable services while returning the package.